Shipping policy
Domestic Shipping (Within India)
Processing and Dispatch
Orders are processed and dispatched within 1-3 working days (unless otherwise stated) through our trusted courier partners.
An estimated delivery date 5 days for orders within India and 6-9 days for international orders. This date is indicative only and should not be construed as a guaranteed delivery commitment. Delivery times may vary depending on the destination and other external factors.
Shipping Charges
Prepaid Orders: Flat shipping fee of ₹150 across India
International Shipping
Processing and Tracking
Orders are dispatched within 1-3 working days. You will receive a tracking code via email once your order has been processed and shipped.
Shipping Charges
International shipping rates vary by region. All quoted charges are inclusive of taxes, fuel surcharges, and customs clearance fees at the Indian port of exit.
Important: We ship door-to-door only and cannot deliver to PO Box addresses.
Customs Duties and Taxes
International shipments may be subject to additional duties, taxes, or customs fees imposed by the destination country. These charges are the customer's responsibility and must be paid to the courier upon delivery to release the goods. We cannot estimate these charges in advance as they vary significantly between countries and regions.
Additional Shipping Information
Multiple Addresses
We can only ship one order to one shipping address. If you need to send items to multiple addresses, please place a separate order for each shipping address.
Address Changes
Shipping addresses cannot be modified once an order has been placed. Please ensure your address is accurate before completing your purchase.
Dispatch Confirmation
We aim to confirm all dispatches within 48 hours of receiving your order confirmation.
Delivery Attempts
Our courier partners will attempt delivery up to three times if you are unavailable. They will also contact you via phone or email, so please monitor your communications during the expected delivery window.
Questions or Concerns
For any shipping-related queries, please email us at the.ranibaug@gmail.com
We're here to help!